Busing Information

School Bus App - School Bus Monitor

“My School  Bus” is an app available for CBE parents which allows parents to monitor the bus arrival and departure times. Each user will be prompted to enter this year’s code and select their bus route. They will also need to select their “my stop” as these change yearly. This must be completed on a desktop for the first time at www.mybusstop.ca

The Unique code for Collingwood School can be found on your MYCBE account under bus routes.

If you have any questions or concerns please contact admin@mybusstop.ca

If you arrive at your stop and your bus does not show up, please check the app first.  You may call Southland Transportation directly. We recommend you keep this number in your cell phone contact list so you always have it handy: 403-287-1335.

Note: if a parent / designated adult is not at the stop to pick up Kindergarten students, standard protocol is to finish the route, come back to the stop for a second time, and then return the child to the school if a drop-off is not possible. When this situation occurs, Southland Transportation contacts the school to advise they are returning. It is a good idea to keep your cell phone contact information in your child’s agenda or backpack to assist communication strategies in these situations.

Picking up Students Who Normally Take the Bus Home

It is very important that we receive a note in writing, with your signature, to indicate that you will pick up your child, instead of having them go home on the bus, or that they are to go on a different bus. If we do not receive such a note, we ask the child to get on the bus and go home as usual. The reason we do this is that many children cannot remember at the end of the day what the arrangement was to be. They are often confused as to what day they are supposed to be picked up and many students have missed the bus for this reason. This even applies to older children who are unsure of what to do. 

School Bus Ridership 

Southland Transportation school bus guidelines: 

1.   Contracted student riders will ride their designated buses. 

2.   If a contracted student needs to ride an alternate bus on a specified date, a detailed note must be provided including stop number.  This note to be signed by the parent/legal guardian.  It cannot be an agenda note because the note must be left with the driver on boarding the bus. 

3.   Students without a bus contract cannot ride the school bus.

​​​​​​​​Getting Students to School

You can register your child for yellow school bus transportation online using your MyCBE or by completing a transportation registration form. Register every school year.

Please visit the CBE website to find more information on fees and service levels for the 2025-26 school year.​​

To be included in the yellow school bus route planning for September, parents must register by the June 20, 2025​ deadline. The more registrations we receive by the deadline, the more efficient route planning will be for September. Transportation continues to accept registrations after the deadline, and students are added to the closest existing stop with space, within the distance guideline. Processing times could be up to 6 weeks at the beginning of the school year due to volume.

Yellow school bus registrations can be cancelled by Sept. 30 with no financial penalty. Cancellation forms must be completed before a pro-rated refund can be considered. No refunds will be processed for service cancelled after April​ 30 or for individual trip delays.

Bus Status

Parents/guardians can view the bus status online:

We are aware of the communication challenges the providers are having keeping route information up-to-date for families. At this time, all service provider staff are dedicated to driving buses and they are not always able to accommodate this service.​

​Visit CBE Transportation​ for forms and more information.

Conditional R​iders

Students who are not attending the designated school for their program, or who are not within the transportation service area, may be able to access existing service if there is a suitable stop on the existing bus route. Fees will not be waived for conditional riders.

Criteria for conditional riders:

  • Must access an existing stop
  • Must be room on the bus
  • Must pay the transportation fee
  • No additional bus routes will be implemented to accommodate conditional riders
  • Must wait for written approval from Transportation Services before starting to ride the bus

Conditional riders are not permitted to ride the bus until it is determined there is space on the bus and riders have been approved by Transportation Services.

Alternate Addresses

We've heard from families that they would like more flexibility to access bus stops and routes to support childcare arrangements and changing family schedules. This year, CBE Transportation will allow families to add a second address to their transportation registration to have access to two bus stops and/or routes.

Note | All addresses must be within the attendance area for the school and outside the walk zone. Maps can be found on the school profile on the CBE website. The information collected from parents informs bus route planning, but does not guarantee a stop at the exact location requested.

To participate in the program, you must:

  • Pre-register for transportation in MyCBE by the June 20, 2025 deadline.
  • Fill in the Request for Alternate Address form in MyCBE and provide one additional address and schedule for your child. Note: the form will only appear after you register.

CBE Transportation will review each request to determine if the request can be accommodated. Families will be notified of the decision within six weeks of application. If it is approved, the second address will be used as we are creating new bus routes.

Please visit the CBE website to find more information on fees and service levels for the 2025-26 school year.​​

​Visit CBE Transportation for forms and more information.​​​​​​​​​​​​